What 10 Months and 9,986 Calls Looks Like

A South African migration consultancy needed to qualify hundreds of leads per week without adding staff. We built them a voice AI system that runs every weekday, handles each call from start to finish, and writes structured data back to their CRM automatically. No human involvement. These are the real numbers.

9,986Total Calls Made

2,010Fully Qualified Leads

10moContinuously in Production

138xCall Volume Growth

002 / Hear the Agent

Hear How It Sounds

This is a demo call showing exactly what the agent does on every outbound contact. She introduces herself, gathers key migration details through a natural conversation, handles evasive answers, and closes with a warm handoff. In production, the call result is written back to the client database automatically within seconds of the call ending.

Demo CallOutbound AI AgentMigration lead qualification

Demo recording coming soon. This shows how the agent handles a live call.

003 / How It Works

Seven AI Agents. One Seamless Pipeline.

Every call triggers a seven-stage AI pipeline that runs automatically. By the time the lead hangs up, their data is already structured and stored.

Transcript FormatterCleans the raw call transcript and assigns correct speaker labels so every downstream agent works with accurate input.

Call ClassifierDetermines whether a human actually answered the call or whether it was a voicemail, disconnect, or no-answer. Routes the record accordingly.

Answered Call ExtractorPulls the five key data points the client needs from every live conversation: visa purpose, qualifications, current residence, South African spouse status, and job offer status.

Unanswered Call SummaryGenerates a structured failure reason for every call that did not connect, so the client can decide whether to retry or remove the lead.

Outcome ClassifierAssigns one of eight outcome labels to every call: from full success to voicemail, partial information, early termination, or technical failure.

Information ExtractorIdentifies the visa or permit type being discussed and the caller's country of citizenship. Feeds the client's CRM filters and reporting.

Results WriterWrites every output from all six preceding agents back to the client's lead database in a single structured update. No manual data entry. No delays. Done before the next call begins.

004 / Scale

From 15 to 2,076 Calls a Month

Call volume grew 138x over 10 months. The system scaled without any infrastructure changes or additional staff on either side.

Jun

100

Jul

Aug

700

Sep

973

Oct

1,540

Nov

700

Dec

1,868

Jan

1,916

Feb

2,076

Mar

Want This for Your Business?

Book a free strategy call. We will scope your use case, show you exactly how the system works, and have your agent live within 7 days.

Book a Free Strategy Call